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moving home

joseph18
Newbie
Private Message TalkTalk
Message 3 of 3

I started a home move process about two weeks ago but had an issue witht he correct address appearing, I spoke to someone on the phone who said they will sort it and let me know once its done. I've heard nothing, when I try to find my "current home move progress", that part of the website is down/faulty and I've been trying for 3 days to get in contact but the phone lines are always saying they're closed and Live chat is also broken/down. 

Getting really frustrated that I cant get in contact with anyone.


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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi joseph18

 

The homemove order has been placed today and the go live date for the new property appears to be the 27th 

 

A confirmation email has also been sent. 

 

Regards

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Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @joseph18 your post has been escalated so you should hear soon.

I don't work here and all my opinions are my own.
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