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Broadband help

For queries about your TalkTalk broadband service.

Router has no power

Ohall9
First Timer
Private Message
Message 5 of 5

My router has no power!

I've tried a number of different power sockets and everything else is working fine but the router.

Help!!!

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4 REPLIES 4

Message 1 of 5

Hi Debbie 

 

Yes I did today thank you!

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Message 2 of 5

Hi Ohall9

 

Have you received the replacement router?

 

Thanks

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Ohall9

 

I'm sorry to hear this.

 

I have ordered you a replacement router, please allow 24-48hrs for this to arrive.

 

Please let us know how you get on.

 

Thanks

 

Debbie

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ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.