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Broadband help

For queries about your TalkTalk broadband service.

Router has no power

Ohall9
First Timer
Private Message
Message 5 of 5

My router has no power!

I've tried a number of different power sockets and everything else is working fine but the router.

Help!!!

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4 REPLIES 4

Message 1 of 5

Hi Debbie 

 

Yes I did today thank you!

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Message 2 of 5

Hi Ohall9

 

Have you received the replacement router?

 

Thanks

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Ohall9

 

I'm sorry to hear this.

 

I have ordered you a replacement router, please allow 24-48hrs for this to arrive.

 

Please let us know how you get on.

 

Thanks

 

Debbie

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ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.