Router is broken

[MassiveLotion]

My router (WiFi Hub Black) has stopped working. The white LED light has stopped coming on on the front. The orange LED still works. I know that the problem is the router is broken because I've tried a different router and that works.

Please may I have a replacement sent.

[MassiveLotion]

I've done that. How can I give you a delivery address? I cannot receive things at the address that you have on my account.

Thank you

[Debbie-TalkTalk]

Hi MassiveLotion

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie