Router losing connection, DNS errors
on 08-11-2021 03:04 PM
Message 4 of 4
I have problems which might be related:
1. My router loses its internet connection several times every day, the red light flashes and it reconnects after a couple of minutes.
2. The router log has over 600 pages of "DNS name resolution failure" errors.
3. My download speed (Fibre 65) is usually only about 55 Mbps.
The router is a Wi-fi Hub (Sagemcom Fast 5364-3), the firmware version is SG4K10002816t.
It is possible that new firmware version SG4K100130 will fix one or all of the problems. How do I arrange the firmware update?
Stebbit
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
3 REPLIES 3
on 16-12-2021 06:46 PM
Message 1 of 4
@krupion, this is not your thread.
The original poster will be aware of a reply elsewhere.
Please look out for responses to your own issues on your own thread.
Gliwmaeden2, a fellow customer.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 16-12-2021 04:27 PM
Message 2 of 4
which other thread please ?
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 08-11-2021 03:19 PM
Message 3 of 4
Hi
I've answered in your other thread.
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content

Related Content
- Internet down on TalkTalk side, test connection service returns an error in Broadband
- Can Talk Talk ever fix my internet connection?? in Broadband
- connection message error on iPad. Mobile email and laptop okay in Email
- Moved house, issue with router replacement, now on day 5 of lies from customer service - please help in Fibre
- Xbox and Playstation World of Tanks E:LOA error fault/no connection to the servers in Broadband