For queries about your TalkTalk broadband service.
on 08-11-2021 03:04 PM
I have problems which might be related:
1. My router loses its internet connection several times every day, the red light flashes and it reconnects after a couple of minutes.
2. The router log has over 600 pages of "DNS name resolution failure" errors.
3. My download speed (Fibre 65) is usually only about 55 Mbps.
The router is a Wi-fi Hub (Sagemcom Fast 5364-3), the firmware version is SG4K10002816t.
It is possible that new firmware version SG4K100130 will fix one or all of the problems. How do I arrange the firmware update?
on 16-12-2021 06:46 PM
@krupion, this is not your thread.
The original poster will be aware of a reply elsewhere.
Please look out for responses to your own issues on your own thread.
on 16-12-2021 04:27 PM
which other thread please ?
on 08-11-2021 03:19 PM
Hi
I've answered in your other thread.
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.