For queries about your TalkTalk broadband service.
on 22-11-2023 11:24 AM
I have had my router since 2/2/2016. It appears to be failing now, constantly losing signal. If I switch it off, wait, then switch on again it works fine for a short while, then fails again. How do I get it replaced with a new one?
on 27-11-2023 08:13 AM
Hi Anton4
Apologies, I've just seen your Private Message. I will reply to your message now 🙂
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 27-11-2023 08:05 AM
Have you received the router?
on 23-11-2023 08:31 AM
Thanks for updating your Community Profile 🙂
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Debbie
on 22-11-2023 11:30 AM
I'm sorry to hear this.
Please can you add your name and TalkTalk landline number to your Community Profile, we can then send you a replacement router.
Thanks
