For queries about your TalkTalk broadband service.
on 03-03-2024 04:21 PM
We are using the Mac Filtering section of the Sagemcom Fast 5364 Router. It changes about once a day from "allow" to "deny" and therefore no devices can access the WIFI. We have had the router for a few years, could this be a hardware fault?
Any advice? Thanks
on 04-03-2024 07:20 AM
Good morning,
Would you like us to switch off the wifi optimisation for you?
Michelle
on 03-03-2024 09:55 PM
Have you had TalkTalk’s Wi-Fi optimisation disabled on your Sagemcom FAST5364/5464 router? When this is enabled, as it is by default, it has the power to override any Wi-Fi configuration changes that you make. Only TalkTalk can do this for you, you cannot do it yourself. If not, just request they disable this for you in your reply.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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