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Broadband help

For queries about your TalkTalk broadband service.

Router update to SG4K100136 - DNS Pihole fail

danboast
Chatterbox
Private Message
Message 10 of 10

As per router in this thread: (https://community.talktalk.co.uk/t5/Broadband/Router-update-to-SG4K100136-DNS-Pihole-fail/td-p/28827...) my router will not communicate with my pihole on a static IP. All other devices on the network can be manually set to use the pihole as a DNS server, but not the router. Can the firmware be updated from SG4K100136 to SG4K10002829t or similar?

 

Thanks

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9 REPLIES 9

Message 1 of 10

Hi danboast

 

How's the connection been since the firmware was updated?

 

Thanks

 

Debbie

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Message 2 of 10

Hi danboast

 

Sorry for the delay.

 

The firmware has now updated, please let us know how the connection compares.

 

Thanks

 

Debbie

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Message 3 of 10

Yep, I've updated my contact details.

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Message 4 of 10

OK, no problem, can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then update your firmware. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Message 5 of 10

Yes, that would be great thanks.

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Message 6 of 10

Hi danboast,

 

Would you like us to do the firmware update now, it can take up to 10 minutes to complete?

Chris

danboast
Chatterbox
Private Message
Message 7 of 10

Yes please, V158 should be ok. If there has been a regression and it fails again I will re-open.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 8 of 10

Morning,

 

As advised V158 is the most recent version of firmware.

 

Thanks

 

KeithFrench
Community Star
Private Message TalkTalk
Message 9 of 10

The current firmware is V158, do you want that version?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?