Unless your router is faulty your existing one will continue to work and does not need replacing.
The infrastructure used by Shell was provided by TalkTalk so no upgrade is needed.
If you have an issue with your broadband then you will be best to raise it here so staff can look into and run diagnostics.
Commercially, it would not be viable for TalkTalk to replace all Shell routers when they are working.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
