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Broadband help

For queries about your TalkTalk broadband service.

Router

Kittyjh
First Timer
Private Message TalkTalk

on ‎19-07-2024 08:59 PM

Message 3 of 3

Hi,

My WiFi has been out of action for 2 days. My router has been flashing orange. I've tried all the fixes with no joy.

I registered an issue online 6 hours ago and have heard nothing. REP-14539389

 

Please can anyone help? I'm at a loss without a connection.  Thank you.

Labels:
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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎22-07-2024 06:54 AM

Message 1 of 3

Hi @Kittyjh 

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎19-07-2024 09:12 PM

Message 2 of 3

Try Chat or phoning on Saturday, @Kittyjh.

 

Staff won't be back on here before Monday. 

 

Many support systems were down today due to the global IT crisis. 

 

Contact information:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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