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Broadband help

For queries about your TalkTalk broadband service.

Router

Kittyjh
First Timer
Private Message TalkTalk

on ‎19-07-2024 08:59 PM

Message 3 of 3

Hi,

My WiFi has been out of action for 2 days. My router has been flashing orange. I've tried all the fixes with no joy.

I registered an issue online 6 hours ago and have heard nothing. REP-14539389

 

Please can anyone help? I'm at a loss without a connection.  Thank you.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎22-07-2024 06:54 AM

Message 1 of 3

Hi @Kittyjh 

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎19-07-2024 09:12 PM

Message 2 of 3

Try Chat or phoning on Saturday, @Kittyjh.

 

Staff won't be back on here before Monday. 

 

Many support systems were down today due to the global IT crisis. 

 

Contact information:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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