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Broadband help

For queries about your TalkTalk broadband service.

Same download speed after upgrade to eero 6

Robbo10
Visitor
Private Message TalkTalk

Monday

Message 3 of 3

Just upgraded to the eero 6. I'm ment to get download speeds upto 500 gb but still on 65 gb speed?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

yesterday - last edited yesterday

Message 1 of 3

Hi @Robbo10 

 

Have you tried powering down the eero and the ONT for 30 minutes and then retested the speed again?

 

Thanks

 

Michelle

 

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Divsec
Community Star
Private Message TalkTalk

Monday

Message 2 of 3

Hi @Robbo10 is "just" 10 minutes ago or last week? I ask because usually things take a while, day or three maybe to settle down.

Your post has been escalated and you should hear soon.

 

 

I don't work here and all my opinions are my own.
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