Same download speed after upgrade to eero 6

[Robbo10]

Just upgraded to the eero 6. I'm ment to get download speeds upto 500 gb but still on 65 gb speed?

[Michelle-TalkTalk]

Hi @Robbo10 

Have you tried powering down the eero and the ONT for 30 minutes and then retested the speed again?

Thanks

Michelle

[Divsec]

Hi @Robbo10 is "just" 10 minutes ago or last week? I ask because usually things take a while, day or three maybe to settle down.

Your post has been escalated and you should hear soon.