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Broadband help

For queries about your TalkTalk broadband service.

Same download speed after upgrade to eero 6

Robbo10
First Timer
Private Message TalkTalk

on ‎28-10-2024 05:28 PM

Message 3 of 3

Just upgraded to the eero 6. I'm ment to get download speeds upto 500 gb but still on 65 gb speed?

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

‎29-10-2024 07:18 AM - edited ‎29-10-2024 07:22 AM

Message 1 of 3

Hi @Robbo10 

 

Have you tried powering down the eero and the ONT for 30 minutes and then retested the speed again?

 

Thanks

 

Michelle

 

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Divsec
Community Star
Private Message TalkTalk

on ‎28-10-2024 05:41 PM

Message 2 of 3

Hi @Robbo10 is "just" 10 minutes ago or last week? I ask because usually things take a while, day or three maybe to settle down.

Your post has been escalated and you should hear soon.

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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