Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Slow internet

Jsaw46
First Timer
Private Message TalkTalk

on ‎22-12-2023 05:21 PM

Message 4 of 4

My Internet is very slow and keeps dropping making it difficult to work from home

Labels:
0 Likes
3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message

on ‎27-12-2023 06:06 AM

Message 1 of 4

Good morning,

 

How are you getting on? Do you still need assistance with this?

 

Thanks

 

Michelle

 

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎22-12-2023 09:05 PM

Message 2 of 4

@Jsaw46, customer service is not quite as fully available as normal over the festive period. 

 

Phoning 03451 720088 is 9am - 6pm on Saturday, 23rd, but after that:

 

20231222_205611.jpg

Live Chat will also be slightly curtailed:

 

20231222_210119.jpg

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

AllyM
Philosopher
Private Message TalkTalk

on ‎22-12-2023 08:15 PM

Message 3 of 4

With the weekend and Christmas holidays, staff are not likely to be on here for a few days.

You may be quicker contacting customer services by phone tomorrow, or via live chat.

 

0 Likes
© TalkTalk 2026