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Broadband help

For queries about your TalkTalk broadband service.

Some one that can use their system

Keithkeit
First Timer
Private Message TalkTalk

on ‎21-03-2024 05:32 PM

Message 3 of 3

Tried to accept an offer on my account,on phone for 6hours in total at one point they were treating me as a new customer,wanted to send me a new router and have somebody come and install it after a lot of explaining they were un able to sort the problem and promised to phone back(no they did not).

 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎22-03-2024 08:48 AM

Message 1 of 3

Hi Keithkeit

 

Please call the loyalty team on 03451720088 They will be able to see what options are available.

 

Regards.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎21-03-2024 05:43 PM

Message 2 of 3

You will need to phone or use Chat to sort this out as forum staff are not authorised to set deals up, @Keithkeit.

 

Check opening hours here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Perhaps also check 3rd party sites to see if it's available cheaper, then haggle. The offers in My Account are usually less wonderful. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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