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For queries about your TalkTalk broadband service.

Message 3 of 3

Tried to accept an offer on my account,on phone for 6hours in total at one point they were treating me as a new customer,wanted to send me a new router and have somebody come and install it after a lot of explaining they were un able to sort the problem and promised to phone back(no they did not).

2 REPLIES 2

Staff

Message 1 of 3

Hi Keithkeit

Please call the loyalty team on 03451720088 They will be able to see what options are available.

Regards.

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Message 2 of 3

You will need to phone or use Chat to sort this out as forum staff are not authorised to set deals up, @Keithkeit.

Check opening hours here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Perhaps also check 3rd party sites to see if it's available cheaper, then haggle. The offers in My Account are usually less wonderful.

Gliwmaeden2, a fellow customer.