Struck by lightning

[S7eveWard]

My house was struck by lightning and killed the router.

I have been able to get back on line with an old router, but it is not very good (poor wi fi range). I cannot log a fault as it is working and I cannot get past the Bot in on line chat.

How can I get a new router.?

Thanks

[Michelle-TalkTalk]

Hello,

Just checking in to see if the router arrived and if everything is now working ok?

Thanks

Michelle

[Karl-TalkTalk]

Hi

I've ordered a replacement router for you.

Thanks  

Karl.