New Router After 4-5 years

[hanastewartsmith]

Hi it's been 4-5 years since I got my account with TalkTalk and my router is no longer functioning properly Can we get a replacement?

Best regards,

Hana

[Michelle-TalkTalk]

Hi Hana,

How are you getting on?

Thanks

Michelle

[Debbie-TalkTalk]

Hi Hana

Sorry for the delay.

I've ordered you a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

[Gliwmaeden2]

Make sure you have completed your community forum profile details with your Talktalk phone number or account number, @hanastewartsmith.

Go via your avatar/name; settings; drop down menu..... Personal Information. SAVE CHANGES. 

Staff will reply after the weekend.