cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Struck by lightning

S7eveWard
First Timer
Private Message TalkTalk
Message 3 of 3

My house was struck by lightning and killed the router.

I have been able to get back on line with an old router, but it is not very good (poor wi fi range). I cannot log a fault as it is working and I cannot get past the Bot in on line chat.

How can I get a new router.?

Thanks

0 Likes
2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

Just checking in to see if the router arrived and if everything is now working ok?

 

Thanks

 

Michelle

 

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi

 

I've ordered a replacement router for you.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes