For queries about your TalkTalk broadband service.
on 19-10-2022 07:31 AM
Hi,
Each time I manually select a channel for my WiFi, after a day or so this gets changed automatically to another channel.
Please could I get this turned off, so that when I choose a channel manually, it stays on that channel.
on 10-02-2023 01:29 PM
Hi David1721
How's the connection been since the WIFI optimisation was switched off?
Thanks
Debbie
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on 09-02-2023 09:36 AM
Apologies, I've switched the WIFI optimisation off again.
on 09-02-2023 07:51 AM
This problem did go away, but has now returned.
Please could you switch off the WiFi Optimisation again? ( For 2.4GHz and 5 GHz)
on 31-10-2022 06:51 AM
The WIFI optimisation has been fully switched off. Are you still experiencing this issue?
on 29-10-2022 03:31 PM
Connection OK for 2.4GHz - channel hasn't changed since set. However 5GHz is still changing after being set. Is it possible to switch off optimization for 5GHz too?
on 21-10-2022 08:12 AM
Hi David
on 20-10-2022 08:19 AM
Thank you 🙂
The WIFI optimisation has now been switched off, please let us know how the connection compares.
on 20-10-2022 08:14 AM
Hi Debbie,
Thank you. I have now added this.
on 20-10-2022 06:46 AM
Please can you add your TalkTalk landline number to your Community Profile, I can then switch off the WIFI optimisation.
on 19-10-2022 05:32 PM
Sagemcom
on 19-10-2022 07:42 AM
Hi David,
Which router do you have?Chris
Chris, Community Team
