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For queries about your TalkTalk broadband service.

TalkTalk router does not seem to fully backup settings

timple
Team Player
Private Message
Message 5 of 5

I have version SG4K10002816t

I have had to reset the router and noticed when applying the backup that MAC filtering settings on the wifi do not get replicated.....I had a mac address blocked - but that was lost once router was restored. Is this a known fault?

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4 REPLIES 4

Message 1 of 5

Hello,

 

Our team are currently in the process of rolling out the firmware v130 for the Sagemcom router.

 

Thanks

 

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timple
Team Player
Private Message
Message 2 of 5

Anyone able to test on their units?

 

I have also noticed that if the router is reset with a power cut, the MAC filtering settings are also lost...... Obviously only a feature used by me!

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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 5

I haven't noticed this, but I don't think backup & restore was fixed until V130.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi timple

 

Apologies I'm not sure. @KeithFrench have you seen this issue mentioned?