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Update router to latest firmware

Snowy5
First Timer
Message 6 of 6

My employer has informed me that the version my router is on is incompatible version with their VPN software. They've suggested I make a post here asking for a firmware update.

 

Thanks

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5 REPLIES 5

Message 1 of 6
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Message 2 of 6

Hi Debbie,

 

Thanks for sorting that so quickly! It all looks to be working now!

Thanks for the help 😄

Message 3 of 6

Hi Snowy5

 

All updated 🙂

 

Please can you retest and let us know how you get on.

 

Thanks

 

Debbie

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Message 4 of 6

Hi Debbie,

Anytime will be fine, the sooner the better please!

 

Thanks

Debbie-TalkTalk
Support Team
Message 5 of 6

Hi Snowy5

 

Apologies for this.

 

I can make a change to your firmware version.

 

When would be the best time for us to do this update? We advise to leave the router switched on without being rebooted whilst we update the FW. This usually takes no longer than 15 minutes.

 

Thanks

 

Debbie

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