Cancellation has to be done over the phone, @LuisFranco, but if you effectively want an upgrade, try Chat.
If you are mid-contract, there is likely to be a £30 admin charge.
Look up Contact in the forum search engine for full details of opening hours etc.
Ask about charges - there may also be a £60.00 set up fee.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
