Broadband help

spindalero · ‎21-09-2023

My DG8041W reboots randomly. This causes a great deal of problems. I am hoping that the firmware update resolves this.

the logs show multiple instances of kernel panic with restart?

1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER

please helps asap

Matt

Michelle-TalkTalk · ‎25-09-2023

Morning,

No problem 🙂 Hopefully everything will be working well. Please let us know if not.

Thanks

Michelle

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

spindalero · ‎25-09-2023

So far so good. No reboots. Will see tomorrow when Internet used for work all day.

Michelle-TalkTalk · ‎25-09-2023

Morning Matt,

How have you found the connection over the weekend?

Thanks

Michelle

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

spindalero · ‎22-09-2023

Thanks Karl, fingers crossed this fixes things. Great response time and service. its appreciated....

Karl-TalkTalk · ‎22-09-2023

Hi Matt

The router firmware is now updated for you.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Broadband help

Urgent firmware update needed for DG8041W