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Broadband help

For queries about your TalkTalk broadband service.

VPN Not Connecting

rhpsupport
Chatterbox
Private Message

on ‎24-11-2022 10:12 AM

Message 25 of 25

Hi, we are having issues with a PPTP VPN, everyone else at work can access apart from me.

 

Router Make and Model:

TalkTalk Wifi-Hub

Version: SG4K100135

0 Likes
24 REPLIES 24

rhpsupport
Chatterbox
Private Message
In response to Chris-TalkTalk

on ‎24-11-2022 10:23 AM

Message 21 of 25

Updated the information requested, thanks chris

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Chris-TalkTalk
Support Team
Staff
Private Message
In response to rhpsupport

on ‎24-11-2022 10:21 AM

Message 22 of 25

OK thanks. Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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rhpsupport
Chatterbox
Private Message
In response to Chris-TalkTalk

on ‎24-11-2022 10:20 AM

Message 23 of 25

Hi chris, 

it had worked previously but has suddenly stopped working recently.

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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎24-11-2022 10:19 AM

Message 24 of 25

Hi rhpsupport,

 

Sorry to hear that you're experiencing problems with your VPN, has it ever worked?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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