VPN connection issue (again)

[StaceyMaude]

i have been working from home for 2 years no issue ive not been able to connect to my work vpn since last wednesday, talk talk sent a new router this did not fix it, i beleive i need you to do a firmware update,  but when i ring talk talk they say they cant do this? please can someone help me, i need this fixed as i cant work and am loosing money thanks Stacey obscured for customer security

[Gondola]

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