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For queries about your TalkTalk broadband service.

the transformer for our talktalk modem has failed.

Suecp
Popular Poster
Private Message
Message 6 of 6

The transformer for our talktalk router has failed. I checked its output with a meter and reads 0v instead of 12v. Am temporarily using an old compatible transformer of my own. Need a talktalk replacement please.

PlayUpPompey!
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5 REPLIES 5

Message 1 of 6

Hi

 

A replacement is on the way.

 

Karl.

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Message 2 of 6

Hi. I can no longer see my reply so just to be sure yes please send replacement. Thanx

PlayUpPompey!
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Message 3 of 6

Hi. I have still not received anything.

PlayUpPompey!
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi Suecp

 

Apologies for this.

 

I will need to send a replacement router which will include new cables and a returns bag for your current router. Will this be ok?

 

Thanks

 

Debbie

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Skynet_TX
Community Star
Private Message
Message 5 of 6

Hi @Suecp,

 

The staff here will be able to help when they return tomorrow, they can't send out power supplies by themselves, but they can send the whole router package (with power supply and cables).