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Broadband help

For queries about your TalkTalk broadband service.

VPN connection lost

aknox360
First Timer
Private Message

on ‎09-05-2022 10:48 PM

Message 2 of 2

My VPN connection has stopped working as of last week.  I've gone through the troubleshooting steps of turning it off and on again as well as doing a factory reset on the TalkTalk WiFi Hub but it still doesn't work!!!  It has worked perfectly for months and now suddenly it can't connect.  Is anyone able to assist?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎10-05-2022 07:39 AM

Message 1 of 2

Hi aknox360

 

I'm sorry to hear this.

 

Please can you update your Community Profile to include your name and TalkTalk landline number, we can then take a look at this for you.

 

Thanks

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