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Voucher issue

ColdWerk01
First Timer
Message 5 of 5

Hello, I bought the talk talk broadband service at the beginning of July which was promising a £100 voucher as an incentive after 90 days. Since I couldn’t receive anything after 90 days, I contacted GiftCloud (on Oct 18th) and I have been waiting for the voucher to be approved by Talk Talk for almost 20 days since then. 

 

Please can you sort this for me ASAP as the incentive was a big reason why I decided to go with Talk Talk so it's disappointing that I  have waited over ninety days and still not received any voucher. This should be an automated process that I shouldn’t have wasted my time to complain/create inquiries over this. 
Thanks. 

4 REPLIES 4

Message 1 of 5

Hi ColdWerk01

 

The voucher will be issued in the next few days. 

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud. 

 

Regard

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Message 2 of 5

Hi @ColdWerk01

 

I will contact the team responsible for the vouchers. 

 

I'll post back when they reply. 

 

Regards
 

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ColdWerk01
First Timer
Message 3 of 5

Hi, thank you for the reply. I updated my details. 

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Arne-TalkTalk
Support Team
Message 4 of 5

Hi @ColdWerk01

 

Thanks for your post


I can look into this but first, can you please update your community profile to include :

 

Name


Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

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