Vpn issue

[MelissaB]

I can connect to my vpn but then it won’t load anything. I am using Open vpn. My colleagues do not have a problem. Thank you. 

[OCE_Debbie]

Hi MelissaB

I'm really sorry to hear this.

I'm unable to connect to your router, which router are you using? (make and model)

Please can you try factory resetting the router using the pin hole reset for ten seconds, then can you try and split the SSID's?

Split your router's SSID (wireless network name)

Thanks

Debbie