Broadband help

Greadman · ‎06-06-2022

Hi, I want to fix my WiFi channel from my WiFi hub dashboard but it swaps around regularly after being changed. Is there a way of disabling this 'optimisation'/channel swapping?

Thanks

Karl-TalkTalk · ‎06-06-2022

Hi

As you are a UFO customer, I may not be able to do this as I cannot locate your details in the relevant system.

If you drop me a PM with the serial number of your router, I can see if i can locate it with that.

Karl.

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