For queries about your TalkTalk broadband service.
on 04-05-2022 01:39 PM
Hi there,
All of my devices (iPhone, laptop, Smart TV) are showing as connecting to home broadband but nothing is loading - this has been the case for about 36 hours.
A Broadband connection test says that there are no known faults; none of my devices will connect to allow a Speed test.
I’m unable to check Network Status.
I’ve tried:
- Rebooting the router
- Using the Ethernet cable (which says there’s an issue with the DNS Server) with a laptop
- Using the test socket
- Forgetting the Network on devices and adding again
- Clearing browser cookies
- Turning the tv off to ensure there’s no interference
- Talking to a bot for two hours
Any help would be much appreciated!
on 04-05-2022 01:51 PM
Closing as duplicate thread, I have posted on your other topic on the Community.
Thanks