WiFi optimisation

[Greadman]

Hi, I'm looking to switch off the WiFi optimisation. Could someone help with this please? Thanks

[Debbie-TalkTalk]

Hi Greadman

How's the connection been since your last post?

Thanks

Debbie

[Debbie-TalkTalk]

Hi Greadman

No problem 🙂

Please let us know how the connection is over the next few days.

Thanks again.

Debbie

[Greadman]

Perfect, thanks. Keep getting swamped by a neighbour 

[Debbie-TalkTalk]

Hi Greadman

Thank you 🙂

I've now located the details and I have switched the WIFI optimisation off.

Please let us know how the connection compares.

Thanks

Debbie

[Greadman]

Ok, sent pic. Thanks

[Debbie-TalkTalk]

Hi Greadman

Yes but I'm still unable to locate the details. Could you paste a photo of the serial number in a Private Message?

[Greadman]

Hi, did you get the S/N ok?

[Debbie-TalkTalk]

Hi Greadman

Thanks for your reply. I'm unable to locate the line details.

Please can you send me a Private Message with the serial number from the back of your router?

Debbie

[Greadman]

Hi, yes it's the correct landline number, thanks

[Debbie-TalkTalk]

Hi Greadman

I can switch this off for you.

Have you added the correct landline number to your Community Profile? (please do not post the number on this thread)

Thanks

Debbie