Broadband help

Nic99 · ‎03-08-2022

Hi, I need WiFi optimisation turned off please. Currently reverting to channel 1 for 2.4ghz and 36 for 5ghz which doesn't work well enough for some devices.

I used to be able to set to auto and it would stay auto.

Karl-TalkTalk · ‎05-08-2022

Hi Nic99

Optimisation is now off.

Karl.

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Gliwmaeden2 · ‎04-08-2022

Please complete your community forum profile details, @Nic99.

Staff need this information to identify your account.

Go via your avatar/name; settings; launch profile wizard.

I'll escalate this thread into the queue for attention.

Staff reply Monday to Friday, during the day.

Gliwmaeden2, a fellow customer.