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Broadband help

For queries about your TalkTalk broadband service.

WiFi range reduced

J7500299
First Timer
Private Message
Message 3 of 3

My WiFi range in the garden has significantly reduced  for all my family iPhones. Could this be to do with software version SG4K100136 which I believe is relatively new?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

How are you getting on?

 

Thanks

 

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martswain
Philosopher
Private Message TalkTalk
Message 2 of 3

Unlikely, firmware updates do not normally change any power output settings and that is the only thing that can affect range if nothing else has changed.

 

You can check the power is set to maximum via the router dashboard.

 

Have you moved the router at all ?

 

Is your line-of-sight to the router now affected by plants or trees that have recently come into leaf ?

 

I had "vegetation" issues at my overseas property and had to resort to the big chopper.

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