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Broadband help

For queries about your TalkTalk broadband service.

Wifi PW lost

Stephen801
First Timer
Private Message TalkTalk
Message 3 of 3

TALKTALK8E9642 lost pw. Please help with conbectivity password. I am struggling to use my computer to order food for carers to feed me and my mobile is old with a broken battery / not charging. I need a new phone to connect to my wifi to communicate with friends, family, order food delivery etc. Please help

SR
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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@Stephen801, Talktalk doesn't supply landline or mobile handsets, but if you are able to get a new mobile device, you could use data that comes with its package just to put in an order.

 

The password for your router is attached to the router - both on a sticker and a removable card. 

 

Edit: you already have the new phone and are needing to set up the wi-fi password on it? Solution is above, and, if the card is missing, the sticky label also gives you the required information. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Stephen,

 

The wifi password is on a pull out tab on the back of the router. If you need any further assistance just let us know


Chris

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