Wifi connection keeps dropping

[jerindevassy]

Hi, my devices keeps getting disconnected from the wifi. When I checked with wifi analyzer wifi channels from 36 to 48 are congested.  So, I changed the wifi channel but it keeps reverting back to previous channels.  I read in some posts that it is because of of the wifi optimization. So could you please disable the wifi optimization for me?

[jerindevassy]

Hi, I have updated the requested details.

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle