For queries about your TalkTalk broadband service.
on 24-09-2024 09:26 AM
Whats the best WiFi extender with TalkTalk Fibre 65....?
on 24-09-2024 10:05 PM
Hi @KnowFolk
Whilst I might be able to know which one is technically compatible with your Sagemcom, as suggested by @ferguson, nothing will be done without you contacting the Shell Migration team.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
24-09-2024 09:57 PM - edited 24-09-2024 10:17 PM
From what I have seen previously, the team here cannot offer any support directly to former Shell customers. You will need to contact customer services directly and ask for the dedicated Shell Migration team
on 24-09-2024 09:53 PM
Hi @KnowFolk
Without the exact model number, I can't do much. There may be a pull-up panel at the back and once removed there is a label behind that.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 24-09-2024 06:29 PM
Its a Shell Sagecom WiFi 6 router. Not been offered new TalkTalk since ebing transferred over.
This router is better than previous, but just not available throughout the house.
Unable to re-located router box to another room.
on 24-09-2024 09:46 AM
What make/model of router do you have?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?