Wifi optimisation

[Paul24]

Hi

Can the Wifi Optimisation be turned off on my line / router please? I'm trying to use a specific channel but it keeps on going back to default, and I can't see anything in the settings on my account or on the local router config pages. Thanks

[Debbie-TalkTalk]

Hi Paul

That's great news, thanks for letting us know 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie

[Paul24]

Hi Debbie

It's been much better, stronger and no drop outs. Thanks again for the help.

Paul

[Debbie-TalkTalk]

Hi Paul

How's the connection been since yesterday morning?

Thanks

[Debbie-TalkTalk]

Hi Paul

Thank you 🙂

I have switched the WIFI optimisation off, please let us know how the connection compares.

Debbie

[Paul24]

Hi Debbie,

I've updated my profile now, thanks for taking a look at this.

[Debbie-TalkTalk]

Hi Paul

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks