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Broadband help

For queries about your TalkTalk broadband service.

access my account from abroad

sumig
Newbie
Private Message TalkTalk

yesterday

Message 4 of 4

Access to my account seems to be blocked while I am out of the country. How can I access and manage my account when not at home - all attempts seem to be blocked

 

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3 REPLIES 3

ferguson
Community Star
Private Message TalkTalk
In response to sumig

yesterday

Message 1 of 4

Well the support team here can probably help you, what specifically do you want to know? Subject to that, make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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sumig
Newbie
Private Message TalkTalk
In response to ferguson

yesterday

Message 2 of 4

I have tried with a vpn but that doesn't seem to work either. I wanted to check on my package and speed etc

 

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ferguson
Community Star
Private Message TalkTalk

yesterday

Message 3 of 4

That is a normal security feature. Try a VPN with a UK server. What is it you are trying to do, or need to know? 

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