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Broadband help

For queries about your TalkTalk broadband service.

adult web sites are blocked to me , always available previously.

starman9475
First Timer
Private Message TalkTalk

on ‎25-11-2024 11:50 AM

Message 3 of 3

Why all of a sudden can I not get access to adult web content?  

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎25-11-2024 01:11 PM

Message 1 of 3

Hi starman9475, please turn off the router for at least 30 minutes. Then retest if that doesn't fix it, confirm your DNS settings are TalkTalk's and if they are please let me know. I've reset your kidsafe let me know if that helped. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk

on ‎25-11-2024 12:15 PM

Message 2 of 3

Hi @starman9475 this issue is under investigation, but a workaround would be to use a third party DNS or VPN.

I don't work here and all my opinions are my own.
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