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Broadband help

For queries about your TalkTalk broadband service.

Disconnecting Broadband

Andrew118
Newbie
Private Message TalkTalk
Message 4 of 4

I have been informed by SKY that there is a problem as you have not fully disconnected our service. Please could you do that as soon as possible.

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3 REPLIES 3

Fraggle76
Visitor
Private Message TalkTalk
Message 1 of 4

They don't contact you has promised just get passed from person to person who clearly don't have a clue what there on about 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi Andrew118

 

Your cease is due to complete on the 29th of this month.

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Usually you are advised to contact Talktalk directly, despite all the promises of switching dealing with things.

 

You'll need to contact Talktalk directly during the day, @Andrew118.

 

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See:

 

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

The process can't be done via the forum.

Gliwmaeden2, a fellow customer.
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