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Broadband help

For queries about your TalkTalk broadband service.

Disconnecting Broadband

Andrew118
First Timer
Private Message TalkTalk

on ‎20-11-2024 06:52 PM

Message 4 of 4

I have been informed by SKY that there is a problem as you have not fully disconnected our service. Please could you do that as soon as possible.

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3 REPLIES 3

Fraggle76
First Timer
Private Message TalkTalk

on ‎25-11-2024 07:59 PM

Message 1 of 4

They don't contact you has promised just get passed from person to person who clearly don't have a clue what there on about 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎21-11-2024 09:29 AM

Message 2 of 4

Hi Andrew118

 

Your cease is due to complete on the 29th of this month.

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎20-11-2024 07:07 PM

Message 3 of 4

Usually you are advised to contact Talktalk directly, despite all the promises of switching dealing with things.

 

You'll need to contact Talktalk directly during the day, @Andrew118.

 

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See:

 

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

The process can't be done via the forum.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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