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For queries about your TalkTalk broadband service.

can't connect to internet

lyntramp
Chat Champion
Private Message TalkTalk
Message 5 of 5

Hi 

having trouble connecting to internet last 3 days when first turn on computer. I have to turn it off and turn it on again and it eventually works also cant get on ebay keeps saying I don't have permision.

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4 REPLIES 4

Message 1 of 5

Hi lyntramp

 

Thanks for your reply. If you do experience any further issues then please let us know.

 

Debbie

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Message 2 of 5

Hi

seems to be working okay now my computer seems to have a mind of it's own and does things on it's own.

Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi lyntramp,

 

If you still need assistance can you please answer Keith's questions 


Thanks

Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

Please can you elaborate?

 

  1. What make\model of router do you have?
  2. What are you turning off the router or PC?
  3. How do you connect to the router, via a wired (Ethernet) or wireless connection?
  4. When you try to connect, do you get any error messages & if so, what exactly do they say?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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