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Broadband help

For queries about your TalkTalk broadband service.

compensation?

reddemonic
Team Player
Private Message

on ‎07-12-2022 01:14 PM

Message 3 of 3

Hi talktalk, 

 

my internet was cut off for 2 weeks. i had to buy data sim cards (spent about £80) from amazon to keep the family busy. The talktalk staffs told me i will get the compensation after the enginners have fixed. iam still waiting for the compensation? the internet was stopped working on 1st novemeber and back working on 13th november.

 

please advice. 

thank you

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2 REPLIES 2

reddemonic
Team Player
Private Message
In response to Arne-TalkTalk

on ‎07-12-2022 03:18 PM

Message 1 of 3

thank you so much 

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Arne-TalkTalk
Support Team
Staff
Private Message

‎07-12-2022 02:18 PM - edited ‎09-12-2022 09:23 AM

Message 2 of 3

Hi @reddemonic

 

I have asked the Auto compensation team to investigate,

 

Once the investigation is complete you will receive an SMS/Email.

 

Regards

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