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Broadband help

For queries about your TalkTalk broadband service.

contract expiring

itsstewart
Team Player
Private Message TalkTalk

Tuesday

Message 2 of 2

My contract runs out in 2 weeks. I've had an email from TT but think i'll leave as the cost is too high and I can get faster and cheaper broadband from SKY. Do I have to wait til the 2 weeks have gone before I can switch and will I have to pay  a penalty if I switch beforehand?

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

Tuesday

Message 1 of 2

If you have less than 30 days on your contract you can give notice to leave without penalty.

 

Have you spoken to the Loyalty Team to discuss a new contract or upgrading?

 

This team hold the best deals and it's usually worth speaking with them before negotiating with an alternative supplier.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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