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Broadband help

For queries about your TalkTalk broadband service.

faulty power button on my router.

NathanPBridle
First Timer
Private Message

on ‎21-10-2023 09:42 PM

Message 4 of 4

Hi

I have a faulty power button.

 

I press it and it just releases and does not click. Can I have a new router please?

 

Best wishes

 

Nathan

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎25-10-2023 10:21 AM

Message 1 of 4

Hi Nathan

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎23-10-2023 06:52 AM

Message 2 of 4

Hi Nathan

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎22-10-2023 12:34 AM

Message 3 of 4

Which router have you been using?

 

For staff to identify your account, please complete your community forum profile details. Go via your avatar/name; settings; add your Talktalk landline number or account number in Personal Information (where it asks for telephone); SAVE CHANGES. 

 

Staff will be back after the weekend, @NathanPBridle.

Gliwmaeden2, a fellow customer.
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