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Broadband help

For queries about your TalkTalk broadband service.

faulty power button on my router.

NathanPBridle
First Timer
Private Message
Message 4 of 4

Hi

I have a faulty power button.

 

I press it and it just releases and does not click. Can I have a new router please?

 

Best wishes

 

Nathan

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi Nathan

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Which router have you been using?

 

For staff to identify your account, please complete your community forum profile details. Go via your avatar/name; settings; add your Talktalk landline number or account number in Personal Information (where it asks for telephone); SAVE CHANGES. 

 

Staff will be back after the weekend, @NathanPBridle.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.