Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
TalkTalk confirmed my appointment was changed from today to tomorrow. They arrived today and I was obviously out! Now saying I will be charged £75.
I have desk top computer, laptop and android mobile phone. Recently mobile phone is unable to receive wi-fi signal outside my home. When doing a connection check I was told that signal to desk top computer fine but to laptop & mobile phone signal was...
As with several other users by BT Wholehome WiFi Premium network has stopped working since the router firmware upgrade last month. I see that this has been fixed by reinstating the previous firmware. Can this be done for me please? What information d...
1) Please can you turn off WiFi optimisaton on my router I have a 5364 as the main router and another 5364 wired as an access point to extend the network Neighbour has bought a TP-Link DECO mesh network which has no manual override on channel selecti...
Hi, I have a Talk Talk Super Router HG635. I have plugged a SSD 2 TB drive into the USB on the router. It is listed on the router as connected device. Have eneabled Samba and sharing as per router instructions/prompts. I cant access the storage devic...
My WiFi router has suddenly decided that it no longer wants to turn on. As a result there is no WiFi connectivity. I have tried resetting the power and checked the capables, but no luck in getting the router back on. Please help me find a solution to...
We had an Openreach engineer out recently to check on the intermittent faults we experience. When he was here of course, nothing went wrong. He did do something to make sure our connection speed was as advertised by TalkTalk. When we decribed the nat...
I temporarily switched the 5 GHz Wi-Fi band off on my TalkTalk Wi-Fi Hub (Sagemcom Fast 5364) and now when I go to turn it back on the menu shows the switch is ON but it still shows as disabled. Toggling it multiple times and rebooting the router did...
Looking to buy a wifi deal package with you but your contracts only state 24 months when we were looking for a year. Would it be possible to move the wifi to our next address in a years time? Thanks
Hello, This morning I started to experience random disconnections and reconnections. It often seems as frequent as every 3-5 minutes. For the short time that it's connected the speed etc is great, but then it disconnects and fairly swiftly reconnects...
Hello,My 3 discs BT WholeHome Wifi Premium have stopped working after the router firmware update.Could you please update the firmware on my router, as you have done for the other users?Thank you very much
I've had no broadband or landline for over 3 weeks now. I ran a connection test and they said there is a fault on the line from the exchange. I received an engineer update through live chat for work to begin on 24/7/23 to 27/7/23. I did observe openr...
Present contract:- Fibre65, TV & Unlimited tel.5 Aug p.m. Lost telephone and broadband connections - thought I would wait to morning to see if fixed!!6 Aug a.m. Reported loss of telephone ref 13233882. Broadband has been constant 42 down 18 up past 2...
Hi talk talk I l’d like to join talk talk network for tv& broadband as I am in new address but the post code doesn’t show as its new building please advice what I need to do hope to hear from you soon regardsmo
Although there's already a long-running thread on this issue I was advised to start another one(!) Like other posters, I have a BT Whole Home Premium mesh wifi system that worked perfectly before TT's most recent hub firmware upgrade. Now my system h...
Does anybody know how to get hold of one of these network mesh WiFi extenders? I have been pointed towards it in a separate Community discussion, but I don’t see it offered anywhere on the TalkTalk sites and information on the web generally is extrem...
Social media apps won't refresh over wifi on my iphone - it's not the phone as i've just got a new one and have same problem - it's not controls on my phone contract as the apps work on 4g. It's not wifi in general as other with wifi providers I have...
My router keeps resetting itself. This message is appearing in the user log: 1981-01-01 00:00:10 [Alert][Alarm-Log] AlarmID:104514,AlarmLevel:Alert,The system in the active area is damaged and has rolled back to the standby area 1981-01-01 00:00:10 [...
One of my powerline adaptors has stopped working and I therefore can't use one of my TalkTalk TV boxes. There is no power to the adaptor, how do I get a replacement? I've tried calling TalkTalk support 4 times over the past week and I am rudely cut o...
We have recently had a move around and plugged the router in everything exactly the same, we have no power lights on the router , socket has been checked and electricity is on. The router is fairly old. Anyone know how to fix this?
Hi all, I am having some issues with my router as it keeps disconnecting ( Beeping orange, orange white and white again intermittently.) I have moved houses and my connection got live at 25th, first few days I had no issues at all but past few days h...
Hi, I had a linefault which talktalk say is now rectified. However my broadband is now significantly slower than what it used to be, specifically the DSL connection status shows:Line QualityUpstream line rate (kbit/s):2696Downstream line rate (kbit/s...
Hello Felipe here, account: *** removed ** I have direct debit setup for our internet bills with talktalk, however I've accidentally payed manually the latest bill with my card (I got confused since I do that with our energy bill), I just wanted to a...
i have a D-Link-DSL-3782 and it keeps dropping out
