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Broadband help

For queries about your TalkTalk broadband service.

modem mode

jblackstock
First Timer
Private Message

on ‎23-11-2023 11:42 AM

Message 3 of 3

I'm thinking about moving over to the Fibre 150 package from Virgin and I see the router supplied will be an Eero. Can this be put into Modem mode like my Virgin router? I currently have my own setup behind the Virgin modem and it works well, i don't want to disrupt it as i work from home and VPN etc is very important.

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎23-11-2023 01:09 PM

Message 1 of 3

Hi jblackstock,

 

Glad to hear that you're thinking of joining us. If you currently have a router/hub you should be able to connect this directly to the ONT.

 

Chris

Chris, Community Team 

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stickyriceguy
First Timer
Private Message

on ‎23-11-2023 11:54 AM

Message 2 of 3

I believe the eero router sits directly on the ONT (Optical Network Terminal). I'm still waiting for my connection but read a number of articles on it.  Bear in mind that after the contract, I believe the routers are only usable with TalkTalk if ever you plan to move away.

I know a bit of IT and cycling if anyone want to ask
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