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Broadband help

For queries about your TalkTalk broadband service.

Router replacement required

Fran11
First Timer
Private Message

on ‎23-11-2023 11:22 AM

Message 3 of 3

The router we have is very old and had years. Router keeps turning off and constantly having to reset it as Internet keeps dropping out and losing signal all the time as a result. Need a replacement router please

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎23-11-2023 11:27 AM

Message 1 of 3

Hi

 

I've also sent you a quick survey via PM (Personal Message).

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎23-11-2023 11:26 AM

Message 2 of 3

Hi

 

The current router is about 8 years old, so I'll get a new one on the way to you.

 

Regards,

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Anonymous User
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